General terms of sale


During the recording of the personal data of the Customer, the latter has to make sure of the accuracy and the exhaustiveness of the data which it supplies. In case of error in the description of the address and phone number of the addressee, the site and her owner could not be held responsible for the impossibility to deliver the product.


Products proposed in the sale are the ones described on the Site in the day by the consultation of the site by the Internet user, while stocks last. The Site brings the biggest care in the presentation and the description of these products to satisfy at best the information of the Customer. It is however possible that not substantial errors can appear on the Site, what the Customer recognizes and accepts.

In any case, in case of non-compliance of the product delivered with regard to his description on the Site, the Customer can exercise his right to withdraw and the Site will proceed, where necessary, either in the exchange or in in whole or in part possibly charged.

Product L.Saintenoy is put down and protected. Any copy can be liable to pursuit.


The order taking on the Site is subjected to the respect for the procedure organized by the Site which the Customer has to follow to validate his order. Any command validated by the Customer is worth sale contract and acceptance of the set of the conditions of the present one.

An email of confirmation recapitulating the command will be sent to the Customer by the Site. For that purpose, the Customer accepts formally the use of the e-mail for the confirmation by the Site of the contents of his command.

The Customer has 14 ( fourteen) calendar days to exercise his cooling-off period and it is true from reception of the parcel.


The prices of products are indicated in euros, inclusive of all taxes except contribution to costs of port.

The total price of the order (any taxes and included postal charges) is indicated in the basket.

Concerning sales except European Union, the prices get on FOB allocates of Paris. The customs clearance, the payment of rights or taxes miscellaneous if they apply are at your expense.

The Site reserves the right to modify its prices at any time but products will be charged on the basis of the current price lists at the time of the recording of the order, subject to availability.

Products are payable in cash the day of the effective order.

The regulation of purchases is made via Bank card.


The deliveries are assured by the services of Colissimo, from Monday to Saturday, either by colissimo relay according to the option chosen by the Customer during validation of its order in France or the international.

The delivery is made in the delivery address indicated by the Customer, being specified that this one has to be the address of residence of the Customer, the natural person of its choice or the legal entity (delivery to her company). The delivery can be made neither in hotels nor in post office boxes.

The orders are sent on average under four days, but the deadline can be extended until 6 working days. So that these deadlines are respected, the Customer has to make sure to have communicated the exact and complete information concerning the delivery address (such as, in particular: N of street, ship, staircase, access codes, names and/or numbers of intercom, etc.)..

The Site will deliver the orders for a maximum deadline of delivery of 12 (twelve) working days for a delivery aimed at Metropolitan France and aimed at 20 (twenty) working days for an international delivery from the day after the validation of the command. In case of overtaking of the delivery deadline, unjustified by a case of force majeure, the Customer can ask for the cancellation of the sale and obtain for a maximum deadline 14 (fourteen) days the refund of the sums paid on the occasion of the sale.

The indicated deadlines are indicative deadlines, corresponding to the average deadlines of processing and delivery. The Site cannot be held responsible for consequences due to a delay of routing not being of its fact.


Within 15 days following the reception of his order, the Customer can ask for the refund of his order. The return of product is chargeable to the Customer and is made at its risks. The product must have returned to its original packing, to its home state, new, not open, not damaged (new, not open, damaged). The returns are made in the ESAT, 650 Avenue Blaise Pascal, 34170 Castelnau-le-Lez. It is advised to use a followed mail. In case of return, the Site disclaims all liability in case of loss of the product by the carrier appointed by the Customer.

The term of redemption of the Site towards the Customer in case of retraction of this one is 14  days, when the product for which the customer retracted, is got back.

The returns are possible only for products L.Saintenoy bought directly on the Site.

For lack of respect by the Customer of the present conditions, in particular the conditions of return or exchange, the Site cannot proceed to the refund of the concerned Products.


The Site has, for all the stages of access to the site, the process of order in the shipping of the parcel or the later services, only an obligation of way. The responsibility of the Site could not be committed for all the inconveniences or the damage inherent to the use of the internet network, in particular a break of service, an outside intrusion or the presence of computer viruses, or any fact qualified as force majeure, according to the law and to the jurisprudence.

According to the law of January 6th, 1978 modified by the law of August 6th, 2004, the Customer has a right of access and rectification of the personal data concerning it appearing in the files of L.SAINTENOY. Any request must be sent by e-mail in: or by mail at the following address: L.SAINTENOY, 63 kicks Pérugin, 34000 Montpellier

This IT processing was the object of a statement(declaration) with the Commission nationale de l'informatique et des libertés (CNIL)((NATIONAL COMMISSION FOR INFORMATION TECHNOLOGY AND CIVIL LIBERTIES)) which freed(delivered) the receipt N 1960825 v 0 on May 26th, 2016.

Legal information

It is reminded that the secret of the correspondences is not guaranteed on the Internet network and that it is up to every user of Internet to take all the measures suited so as to protect its own data and/or software of the contamination of possible viruses circulating on the Internet.

Editor of the site:
L.SAINTENOY SASU with a capital of 1 000€
RCS 820 454 049
Head office 63 kicks Pérugin, 34000 Montpellier

The editorial director is Miss Laure SAINTENOY

The accommodation of the site is realized by the company OVH


to improve and personalize the navigation, cookies can be put down on your computer. You can choose to refuse these cookies by parametrizing your sailor. To know more about the functioning of cookies, we invite you to read this page on the site of the CNIL:

The site (above called "the Site") reserves the right to adapt or to modify at any time the present, the version of general terms of sale applicable to any transaction were the one representing online on the site at the time of the command. Accordingly, the fact of placing order involves the whole membership, without reserve, on these conditions.


On no account the Customer is authorized to download or to modify all or part of the Site in particular his contents (listed products, descriptions, images, videos).

This Site or any part of this Site must be reproduced, copied, sold on no account or exploited for commercial reasons without the express and written authorization of L.SAINTENOY.

Generally speaking, all the copyright, the brands and other distinguishing features and the rights of property or intellectual property appearing on the Site, will remain the full and whole property of L.SAINTENOY.

The Customer is thus kept in the respect for intellectual property rights and can use not at all the brands appearing on the Site and on Products where necessary, or give evidence of brand which would harm the holder

15 % on your first order, to receive my code
*offre not accumulative with other current offers and except pareo